Standard Delivery
Delivery is complimentary for all orders. Please allow 3 working days, and an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand-engraved and monogrammed items.
Express Delivery
We can deliver your order by Next Day Delivery for £15 per address. Next Day Delivery is complimentary for orders over £500.
Express Delivery orders placed by 1pm Monday-Friday will arrive the next working day, excluding Bank Holidays. If you have placed a special order this may take longer. Please allow an additional 5 working days for delivery of standard or hand-engraved and monogrammed items.
Engraving
Please allow an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand engraved and monogrammed items. Please note that we are not able to accept any personalised or engraved items for refund or exchange.
You may verify the status of your order and delivery by contacting our Client Care Centre on 0800 160 1837. Our hours of business are Monday to Friday 9:30 am to 6 pm; closed on weekends and Public Holidays in the UK.
