Frequently Asked Questions

Christmas Delivery & Returns Information

Shipping & Delivery

 

Tiffany & Co. offers Complimentary Standard Shipping & Extended Returns on all orders.

 

To receive your order in time for Christmas, please place your order by Tuesday, 21st December 11:59 pm selecting Standard Delivery.

 

To receive your order in time for Christmas using Express Delivery, please place your order by Thursday, 23rd December 11:59 am.

 

Engraving

 

Please place your engraving order by Tuesday, 14th December 11:59 pm for delivery in time for Christmas.

Please note that we are not able to accept any personalised or engraved items for refund or exchange.

 

Extended Return Policy

 

Purchases made in stand-alone stores, on Tiffany.co.uk or over the phone between 1 November - 24 December 2021 will benefit from an extended return policy. Purchases made within this timeframe can be returned, in line with our policy, until 31st January 2022.

 

Purchases made after 24th December 2021 will carry a standard 30-day return policy unless stated otherwise.

 

Click & Collect

 

Please place your Collect in Store order by 1pm on 23rd December to collect from 4 pm on the same day, subject to store opening hours.