Client Care

Website Policies

Terms of Use

  • https://www.tiffany.co.uk “Website” is a site which is operated by Tiffany & Co. Ltd, 25 Old Bond Street, London W1S 4QB (“we”, “us”, “our”, “Tiffany & Co.”).

     

    Your use of this Website is subject to these Website Terms of Use (“Terms of Use”), which tell you the basis on which you may make use of our Website.

     

    Your purchase of products which we supply to you through this Website (whether orders are placed online or over the telephone) (“Products”) is subject to the Website Terms of Sale(“Terms of Sale”).

     

    Please read these Terms of Use carefully. Together with our privacy policy and, if you purchase Products through our Website, our Terms of Sale, they govern our relationship with you in relation to this Website. If you have any questions about them or do not wish to accept them, please contact our Customer Service department at ukcustomerservice@tiffany.com or Toll Free on 0800 160 1837 before using this Website.

     

    We may change these Terms of Use at any time by updating this page. You should check this page from time to time to review these terms to ensure you are happy with any changes. Using or accessing this Website indicates your acceptance of these Terms of Use. If you do not accept these Terms of Use, please do not continue to use this Website.

  • We are Tiffany & Co. Ltd, a company registered in England and Wales at Companies House. Our registered office is 25 Old Bond Street, London W1S 4QB and our registered number is 06412897. Our VAT number is 123 3599 19.

     

    You can contact us by email at ukcustomerservice@tiffany.com or Toll Free on 0800 160 1837.

     

    The Website to which these Terms of Use apply and for which we are responsible is https://www.tiffany.co.uk.

     

    Your use of this Website and our intellectual property rights

    We have made this Website available to you for your own personal non-commercial use. We may modify, withdraw or deny access to this Website at any time.

    We may withdraw or deny access to this Website at any time in relation to a user who breaches any of the terms contained in these Terms of Use.

    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must keep this safe and treat such information as confidential, and you must not disclose it to any third party.

    This Website and all of its contents including, without limitation, all text, software, software source code, trade marks, logos, designs, images, photographs, audio visual materials, written materials and any other form of material (“Website Content”) is owned by us or licensed to us by third parties. The copyright and all other intellectual property rights in all Website Content is owned by us or our licensors. Any rights or licences of the Website Content not expressly granted by the Terms of Use are reserved.

    The names TIFFANY, TIFFANY & CO., T&CO., TIFFANY 1837, TIFFANY SETTING, TIFFANY FOR MEN, THE TIFFANY MARK, TIFFANY GRAND, TIFFANY LEGACY, THE TIFFANY LEGACY COLLECTION, TIFFANY NATURE, TIFFANY JAZZ, TIFFANY HEARTS, TIFFANY SIGNATURE, TIFFANY CELEBRATION, ATLAS, LUCIDA, SCHLUMBERGER, SELECTIONS, STREAMERICA AND PURE TIFFANY, as well as the TIFFANY BLUE BOX and the colour TIFFANY BLUE are trade marks of Tiffany (NJ) LLC. and/or its affiliates and are used under licence.

    ELSA PERETTI, DIAMONDS BY THE YARD, PEARLS BY THE YARD and BEAN DESIGN are trademarks of Elsa Peretti. The copyright and other intellectual property rights in the Elsa Peretti designs are owned by Elsa Peretti.

    PALOMA PICASSO and X DESIGN are trademarks of Paloma Picasso. The copyright and other intellectual property rights in the Paloma Picasso designs are owned by Paloma Picasso.

    FRANK GEHRY and GEHRY are trademarks of Frank O. Gehry.

    Except as set out in the Terms of Use your use of the Website Content without written permission of the Website Content owner is strictly prohibited. You may print off one copy, and may download extracts, of any page from this Website for non-commercial, personal use provided that:

    • you do not modify, distribute, transmit, display, reproduce, create derivative works from, sell, license or otherwise use the Website Content without our written permission.
    • no graphics are used separately from accompanying text;
    • our copyright and trade mark notices appear in all copies and you acknowledge this Website as the source of the material; and
    • the person to whom you providing these materials are made aware of these restrictions.

     

    We monitor the market for infringements of our intellectual property rights and reserve the right to take any action we deem appropriate to protect our rights.

  • Your use of this Website and our intellectual property rights

    We have made this Website available to you for your own personal non-commercial use. We may modify, withdraw or deny access to this Website at any time.

    We may withdraw or deny access to this Website at any time in relation to a user who breaches any of the terms contained in these Terms of Use.

     

    If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must keep this safe and treat such information as confidential, and you must not disclose it to any third party.

    This Website and all of its contents including, without limitation, all text, software, software source code, trade marks, logos, designs, images, photographs, audio visual materials, written materials and any other form of material (“Website Content”) is owned by us or licensed to us by third parties. The copyright and all other intellectual property rights in all Website Content is owned by us or our licensors. Any rights or licences of the Website Content not expressly granted by the Terms of Use are reserved.

     

    The names TIFFANY, TIFFANY & CO., T&CO., TIFFANY 1837, TIFFANY SETTING, TIFFANY FOR MEN, THE TIFFANY MARK, TIFFANY GRAND, TIFFANY LEGACY, THE TIFFANY LEGACY COLLECTION, TIFFANY NATURE, TIFFANY JAZZ, TIFFANY HEARTS, TIFFANY SIGNATURE, TIFFANY CELEBRATION, ATLAS, LUCIDA, SCHLUMBERGER, SELECTIONS, STREAMERICA AND PURE TIFFANY, as well as the TIFFANY BLUE BOX and the colour TIFFANY BLUE are trade marks of Tiffany (NJ) LLC. and/or its affiliates and are used under licence.

     

    ELSA PERETTI, DIAMONDS BY THE YARD, PEARLS BY THE YARD and BEAN DESIGN are trademarks of Elsa Peretti. The copyright and other intellectual property rights in the Elsa Peretti designs are owned by Elsa Peretti.

     

    PALOMA PICASSO and X DESIGN are trademarks of Paloma Picasso. The copyright and other intellectual property rights in the Paloma Picasso designs are owned by Paloma Picasso.

     

    FRANK GEHRY and GEHRY are trademarks of Frank O. Gehry.

     

    Except as set out in the Terms of Use your use of the Website Content without written permission of the Website Content owner is strictly prohibited. You may print off one copy, and may download extracts, of any page from this Website for non-commercial, personal use provided that:

    • you do not modify, distribute, transmit, display, reproduce, create derivative works from, sell, license or otherwise use the Website Content without our written permission.
    • no graphics are used separately from accompanying text;
    • our copyright and trade mark notices appear in all copies and you acknowledge this Website as the source of the material; and
    • the person to whom you providing these materials are made aware of these restrictions.

     

    We monitor the market for infringements of our intellectual property rights and reserve the right to take any action we deem appropriate to protect our rights.

  • These Terms of Use do not exclude our liability (if any) to you for:

    • personal injury or death resulting from our negligence;
    • fraud;
    • any matter which it would be illegal for us to exclude or to attempt to exclude our liability.

     

    We do not guarantee that this Website will be compatible with all or any hardware and software which you may use. We do not guarantee that the use of this Website will not cause damage to any property, including but not limited to loss of data or computer virus infection. We accept no liability for viruses and you are advised to take all appropriate safeguards before downloading information or images from the Website. We do not guarantee that this Website will be available all the time or at any specific time. We reserve the right to withdraw or modify this Website at any time.

     

    We are only liable to you for losses which you suffer as a result of a breach of these Terms of Use by us. We are not responsible to you for any losses which you may incur which were not a foreseeable consequence of us breaching these Terms of Use, for example if you and we could not have contemplated those losses before or when you access this Website. Our liability to you shall not in any circumstances include any business losses that you may incur, including but not limited to lost data, lost profits or business interruption.

     

    Please note that nothing contained in these Terms of Sale in any way affects your statutory rights.

  • The information contained on this Website is given for general information and interest purposes only. Whilst we try and ensure the information contained on the Website is accurate and up to date, we cannot be responsible for any inaccuracies in the information. As a result, you should not rely on this information, and we recommend that you take further advice or seek further guidance before taking any action based on the information contained on this Website. Our liability to you as explained above remains unaffected by this.

     

    Specifically, please note that some products on our Website (“Products”) may appear slightly larger or smaller than actual size due to screen defaults and photography techniques. Other Products may be represented at a larger size than actual size in order to clearly show details, or smaller than actual size in order to show the entire item.

  • We may link to other websites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible for these websites in any way. It is your responsibility to check the terms and conditions and privacy policy on any other website which you visit.

     

    You may not link to this Website from another website unless you comply with the following guidelines and obtain our consent in writing in advance (the granting of which may be subject to further conditions):

    • links must be to the homepage of the Website at https://www.tiffany.co.uk;
    • you may not create a frame or any other border around the website;
    • the site from which you wish to link must comply with all relevant laws and regulations and must not contain content which may be considered to be distasteful or offensive; and
    • you must not imply that we endorse or are associated with any other website, product or service.

     

    You are not entitled (nor will you assist others) to set up links from your own websites to the Website (whether by hypertext linking, deep-linking, framing, toggling or otherwise) without our prior written consent, which we may grant or withhold at our absolute discretion.

     

    You agree that when accessing the Website you shall not price scrape or harvest pricing either manually or by use of a web spider, web robot or any other web crawling technology.

  • You may have agreed to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from Tiffany & Co, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate (the “Messaging Service”). In any such instance these “Messaging Terms” shall also apply to you. Consent to receive automated marketing text messages is not a condition of any purchase. Message and data rates may apply.

     

    Message frequency will vary. Tiffany & Co. reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages, in accordance with applicable law. Tiffany & Co. also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

     

    Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Tiffany & Co, its service providers and the mobile carriers supported by the Messaging Service are not liable for delayed or undelivered messages.

     

    Text the keyword HELP to our shortcode to return customer care contact information.

  • The formation, existence, construction, performance, validity and all aspects whatsoever of these Terms of Use or of any term of these Terms of Use will be governed by the law of England and Wales.

     

    The English and Welsh courts will have non-exclusive jurisdiction to settle any disputes which may arise out of or in connection with these Terms of Use or use of the Website. However you should note that this does not prevent residents of Northern Ireland or Scotland from starting proceedings in their own local courts.

     

    This current version Terms of Use shall begin to be effective as of July 12, 2023.