Frequently Asked Questions

SEASONAL - Mother's Day Delivery Information

Standard Delivery

 

Delivery is complimentary for all orders. Please allow 3 working days, and an additional 5 working days for delivery of standard engraved items and an extra 10 working days for hand-engraved and monogrammed items.

 

To receive your order in time for Mother's Day, please place your order by Thursday, 27th March 11:59 pm selecting Standard Delivery.

 

 

Express Delivery

 

We can deliver your order by Express Delivery for £15 per address. Express Delivery orders placed by 1pm Monday-Friday will arrive the next day, excluding Bank Holidays.

 

To receive your order in time for Mother's Day, please place your order by Friday, 28th March 01:00 pm selecting selecting Express Delivery.

 

If you have placed a special order this may take longer. 

 

Engraving

 

To receive your order in time for Mother's Day, please place your hand engraving order by Friday, 14th March 11:59 pm and your standard engraving order by Friday, 21st March 11:59 pm.

 

Please note that we are not able to accept any personalised or engraved items for refund or exchange.