Frequently Asked Questions
- How do I order on Tiffany.co.uk?
- Is it safe to order on Tiffany.co.uk?
- How do I purchase a Tiffany & Co. Gift Voucher?
- Can I buy an engagement ring over the phone?
- Is the packaging of my Tiffany online purchase discreet?
- Is the Tiffany Blue Box available for purchase?
- How is my gift packaged?
- What are the Tiffany & Co. stores opening hours?
- Is there VAT charged online, and can I claim it back?
- Does Tiffany & Co. have a ring size conversion chart?
- What payment methods does Tiffany & Co. accept?
- I have a Tiffany Merchandising Credit note, can I use it to purchase online?
- Does Tiffany & Co. offer a finance plan?
- Can I use a Tiffany & Co. Gift Voucher online?
- What is Mastercard® SecureCode™?
- What is Verified by Visa?
- What is American Express Safekey®?
- What is Tiffany doing with my information to comply with the GDPR (EU General Data Protection Regulation)?
- Christmas Delivery & Returns Information
- What is the Tiffany & Co. Return/Exchange Policy?
- What are the delivery times and rates?
- How do I track my online order?
- Can I ship my order to a location outside of the UK?
- How can I return or exchange merchandise purchased online or over the phone?
- Can I return a personalised item?
- How do I know if my return has been received?
- How long does it take for my refund to be issued?
- How do I care for my Tiffany & Co. sterling silver?
- How do I care for my jewellery?
- How can I get an item repaired?
- How do I care for my diamond?
- How do I care for my cultured pearls?
- Where can I have my watch serviced?
- How do I care for my leather goods?
- How should I store my crystal?
- How should I clean my Tiffany & Co. china?
- How do I get an appraisal for my Tiffany & Co. merchandise?
- What is engraving?
- How do I get my Tiffany & Co merchandise engraved?
- Where will the item be engraved?
- How will I know if an item available on Tiffany.co.uk can be engraved?
- May I return an engraved item?
- May I have a non-Tiffany item engraved at Tiffany & Co.?
- Does Tiffany & Co. offer complimentary engraving for wedding bands online?
- Can I buy an engagement ring over the phone?
- How can I schedule a Tiffany Diamond ring consultation?
- What is the Tiffany Diamond Certificate & Lifetime Warranty?
- When buying a diamond engagement ring, how do I determine a budget?
- What is Tiffany & Co. doing to protect the environment?
- What should I consider when purchasing diamonds?
- What is Tiffany doing about the problem of conflict diamonds?
- Which "C" is the most important?
- How do I know the provenance of my individually registered Tiffany diamond?
- How does Tiffany define “Botswana sort”?
- How does Tiffany define “Tiffany heritage stones”?
- How can I learn more about the provenance of my Tiffany diamond?
- Will you be able to identify the exact mine of origin in future, and if so, when? If not, why not?
- Tiffany & Co. Supplier Code of Conduct
- California Transparency in Supply Chains Act (SB657)/U.K. Modern Slavery Act
- What is the history of Tiffany’s watch services?
- What is the Tiffany warranty for watches?
- How do I care for my watch?
- Where can I have my watch repaired?
- How can I check that my watch is still water resistant?
- What is a magnetic field?
- Why do I need to have my watch serviced regularly?
- My watch, which is an old model, is damaged. Why does the warranty not apply?
- How often should I take my Tiffany watch in for servicing?
- Where is my nearest Tiffany watch service center?
- Advent Calendar Terms and Conditions
- Butterfly in a Jar Terms and Conditions
- Pool Table Terms and Conditions
- Aga Oven Terms and Conditions
- Save the Wild Bundle Terms and Conditions
- The One and Only Terms and Conditions
- Motorcycle Terms and Conditions
- The Great Adventure Terms and Conditions
- Greenhouse Terms and Conditions
- Gold Bird’s Nest Terms and Conditions
- Rising Star Terms and Conditions
- Five Golden Schlumberger Rings Terms and Conditions