Frequently Asked Questions
- How do I order on Tiffany.co.uk?
- Is it safe to order on Tiffany.co.uk?
- What payment methods does Tiffany & Co. accept?
- What is Tiffany & Co. doing with my information to comply with the GDPR (EU General Data Protection Regulation)?
- Is there VAT charged online, and can I claim it back?
- Does Tiffany & Co. offer a finance plan?
- Is the Tiffany Blue Box available for purchase?
- How is my order packaged?
- How can I buy an engagement ring online?
- Does Tiffany & Co. have a ring size conversion chart?
- Can you insure Tiffany & Co. jewellery?
- How do I purchase a Tiffany & Co. Gift Voucher and where can I redeem it ?
- I have a Tiffany Merchandising Credit note, can I use it online?
- Does Tiffany & Co. have jewellery for children?
- Can you buy Tiffany & Co. jewellery in the UK?
- What are the delivery times and rates?
- Can I ship my order to a location outside of the UK?
- Are Tiffany & Co. products insured when shipped?
- How do I track my online order?
- How does Tiffany & Co.’s Click & Collect service work?
- How will I know when my item is ready to be collected?
- What is the Tiffany & Co. Return/Exchange Policy?
- How can I make returns or exchanges without a receipt?
- How do I know if my return has been received?
- What jewellery cleaning & care services does Tiffany offer?
- How often should I get my jewellery cleaned?
- Does Tiffany offer free jewellery cleaning services?
- Where can I get my Tiffany jewellery cleaned?
- Does sterling silver tarnish?
- How do I care for my Tiffany & Co. sterling silver?
- How to polish gold and platinum
- Can your Tiffany jewellery get wet?
- Does gold tarnish?
- How to remove scratches from gold and platinum
- How often should I get my jewellery cleaned?
- How do I care for my gemstone jewellery?
- How do I care for my gold and platinum jewellery?
- How do I care for my pearl jewellery?
- How should I clean my diamond ring?
- How should I store & organize my jewellery?
- How can I purchase a Tiffany Cleaning Care Kit?
- How do I care for my diamonds?
- How do I care for my Rubedo® jewellery?
- Where can I have my watch serviced?
- How do I care for my leather goods?
- How should I store my crystal?
- How should I clean my Tiffany & Co. china?
- How can I get an item repaired?
- How much does it cost to repair my Tiffany jewellery?
- How long does it take to get my Tiffany item repaired?
- How do I replace missing pieces from my Tiffany Jewellery sets?
- How do I know the status of my repair?
- I lost a diamond from my ring, can it be replaced?
- Can a Tiffany ring be resized?
- The chain of my Tiffany item broke. Can I have it repaired?
- Can my necklace be lengthened/shortened?
- Can I purchase a Tiffany pen refill or Tiffany earring backs?
- Can my Tiffany sunglasses be repaired?
- Can my Tiffany pen be repaired?
- Can I replace a lost earring/cuff link?
- How do I get an appraisal for my Tiffany & Co. merchandise?
- Where will the item be engraved?
- Does Tiffany & Co. offer complimentary engraving for wedding bands online?
- Is engraving available in-store?
- What engraving styles are available, and what are the associated prices and delivery times?
- How will I know if an item available on Tiffany.co.uk can be engraved?
- Can I have something other than three initials, such as a logo or a full name, engraved on an item purchased on Tiffany.co.uk?
- Can I return an engraved item?
- Can I have a non-Tiffany item engraved at Tiffany & Co.?
- Can I personalise a Tiffany & Co. leather item?
- Can I personalise a Tiffany crystal item?
- What makes a Tiffany & Co. diamond?
- How can I schedule a Tiffany Diamond ring consultation?
- Can I buy an engagement ring over the phone?
- What is Tiffany & Co. doing to protect the environment?
- What should I consider when purchasing diamonds?
- How do I know the provenance of my individually registered Tiffany diamond?
- How does Tiffany define “Botswana sort”?
- How does Tiffany define “Tiffany heritage stones”?
- How can I learn more about the provenance of my Tiffany diamond?
- Tiffany & Co. Supplier Code of Conduct
- U.K. Modern Slavery Act
- Which "C" is the most important?
- Will I get a certificate with my engagement ring?
- What is diamond provenance?
- Is Tiffany discontinuing sourcing diamonds from Russia?
- Am I able to choose whether or not my Tiffany diamond originates from Russia?
- What is the Tiffany Diamond Certificate & Lifetime Warranty?
- What is Tiffany doing about the problem of conflict diamonds?
- What is Tiffany doing to respond to the Russia/Ukraine crisis?
- Does Tiffany offer traceability of their diamonds?
- How can I schedule a consultation with a Tiffany Diamond Expert?
- Can I buy an engagement ring over the phone?
- Does Tiffany offer conflict-free diamonds?
- What should I consider when choosing a diamond?
- What if I need to return my engagement ring?
- What is the Tiffany Diamond Certificate?
- Does the Tiffany Diamond Certificate arrive with my order?
- Does my engagement ring come with a Lifetime Warranty?
- Are insurance valuation letters included with my purchase?
- How do I resize my engagement ring? Are there any restrictions?
- What care services do you offer for my Tiffany engagement ring?
- Can I add a personal touch to my engagement purchase?
- What is the history of Tiffany’s watch services?
- What is the Tiffany warranty for watches?
- How do I care for my watch?
- Where can I have my watch repaired?
- How can I check that my watch is still water resistant?
- What is a magnetic field?
- Why do I need to have my watch serviced regularly?
- My watch, which is an old model, is damaged. Why does the warranty not apply?
- How often should I take my Tiffany watch in for servicing?
- Where is my nearest Tiffany watch service center?
- How long is the warranty on my Tiffany watch?