Frequently Asked Questions

What jewellery cleaning and care services does Tiffany & Co. offer?

Tiffany & Co. offers the below range of care services and resources to help you care for your most adored pieces:


  • A range of cleaning services either in-store or at our Service Center
  • Complimentary resizing for all solitaire diamond ring purchases
  • Diamond valuations
  • Engagement ring and diamond consultations
  • Engraving
  • Jewellery polishing
  • Watch maintenance, battery changes, strap replacement and bracelet shortening
  • Prong checks
  • Repairs
  • Resizing


For initial assessment you may take your item to any Tiffany & Co. store, alternatively you can post your item to our Service Center following the instructions below:


  1. Download our Repair Form.
  2. Print form and complete all information.
  3. Enclose form with item to be repaired.
  4. Send item and form, via an insured shipping method, to:



PO BOX 27926



Visit our Care & Repair Guides to learn more about jewellery care & cleaning.