Frequently Asked Questions
What jewellery cleaning and care services does Tiffany & Co. offer?
Tiffany & Co. offers a range of care services and resources to help you care for your most adored pieces.
Cleaning and care services include:
- On-site cleanings for sterling silver (for a fee) as well as gold and diamond jewellery (complimentary). Appointments can be booked online and up to five items can be submitted per appointment.
- Complimentary resizing for all solitaire diamond ring purchases
- Diamond valuations
- Engagement ring and diamond consultations
- Engraving
- Jewellery polishing
- Watch maintenance, battery changes, strap replacement and bracelet shortening
- Prong checks
- Repairs
- Resizing
For initial assessment you may take your item to any Tiffany & Co. store, alternatively you can post your item to our Service Center following the instructions below:
- Download our Repair Form.
- Print form and complete all information.
- Enclose form with item to be repaired.
- Send item and form, via an insured shipping method, to:
TCO LTSC
PO BOX 27926
LONDON, SE7 7HA
Visit our Care & Repair Guides to learn more about jewellery care & cleaning.