Frequently Asked Questions

How do I care for my Tiffany & Co. sterling silver?

Tiffany & Co. Sterling Silver Jewellery

Tiffany only uses sterling silver, one of the most beautiful and lustrous of all metals. Sterling silver is a precious metal and may require cleaning from time to time. With proper care, your silver will retain its beauty and character for many generations to come.

 

The First Rule of Silver Care 

Sterling silver tarnishes, especially when exposed to salt air and products containing sulphur, such as rubber bands and some papers. However, silver that is regularly used typically needs less care, so Tiffany strongly encourages you to wear your silver every day.

 

Tiffany & Co. Sterling Silver Care

Using a small amount of Tiffany’s silver jewellery cleaner on a soft cloth, gently rub the silver several times. Then rinse the silver thoroughly in warm water and carefully dry. This will remove the tarnish and dullness, keeping your sterling silver like new. Please note: chlorine and bleach accelerate tarnishing and should be avoided.

 

Once cleaned and polished, silver must be kept dry and properly stored. Our Tiffany Blue® flannel bags will protect it from abrasion and offer a degree of tarnish prevention. Bags made of Pacific cloth are also very effective in preventing tarnish.

 

Special Considerations

An oxidised finish is the deliberate blackening of crevices in the ornamentation of a silver object to make its decorative details stand out more clearly. Take care as this finish can be removed by overzealous cleaning and polishing.


Tiffany & Co. Flatware and Hollowware

We recommend that you use your silver often. Frequently used silver requires the least amount of care and special attention and best develops the desired patina. Most silver, except for knives, may be placed in the dishwasher. It is important, however, to remove them before the drying cycle begins. It is better to wash your silver by hand in hot, sudsy water as soon as possible after use. Rinse well in clear hot water and hand-dry immediately and thoroughly. For silver that is tarnished, clean with a good quality silver polish and avoid "dip" polishes.

 

Storing Tiffany & Co. Sterling Silver Products

Silver should be kept absolutely dry. If your silver is used frequently, keep it away from excessive exposure to air and store it in a tarnish-proof cloth such as the flannel pouch provided with your Tiffany & Co. silver or a silver storage box.

 

Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products as the sulfur in rubber causes tarnishing and corrosion.



Click here to view and purchase our range of product care items.

 

For enquiries regarding professional polishing of Tiffany & Co. merchandise we invite you to visit one of our boutiques or contact Client Care Centre on 0800 160 1837. Our Client Care Advisors are available 9 am - 6 pm from Monday to Friday. Closed on weekends and Public Holidays.