Frequently Asked Questions

How do I care for my gold and platinum jewellery?

Professional cleanings are recommended as often as once a year. We encourage you to bring your Tiffany & Co. jewellery back to us for professional servicing. Our staff is knowledgeable and experienced in all aspects of jewellery care, including cleaning gemstones, restringing pearls and repairing clasps and earring backs.

 

Gold and Platinum Jewellery

Between professional servicing, most gold and platinum jewellery can be maintained with a non-abrasive cleaner. Examine your jewellery regularly to make sure settings are snug and clasps and joinings are secure.

Avoid exposing gold jewellery to household bleach, which will quickly cause gold to discolour and possibly disintegrate.

Jewellery storage is important as well. At the time of purchase, all Tiffany & Co. jewellery is wrapped in a protective box, case or tarnish-resistant pouch. Between wearings, we recommend that you place it back in its original case or another suitably lined box or pouch.