Frequently Asked Questions

How can I purchase a Jewellery Cleaning Care Kit?

We do offer Jewellery Cleaning Care Kits for Sterling Silver, Gold and Platinum. To purchase a Cleaning Care Kit online, please visit our Product Care page.


To receive cleaning and care advice, you can contact our Client Care Centre on 0800 160 1837. Our Client Care Advisors are available from Monday to Friday 9 am - 6 pm. Closed on weekends and Public Holidays.


Alternatively, you can ask one of our Client Advisors in our Tiffany stores.