Frequently Asked Questions

Can my necklace be lengthened/shortened?

We are able to alter the length of the majority of our necklaces/bracelets; to know if your selected style can be resized and learn about timing and pricing, please contact our Client Care Centre on 0800 160 1837. Our Client Care Advisors are available 9 am - 6 pm from Monday to Friday. Closed on weekends and Public Holidays.


Alternatively, you can ask one of our in-store Sales Professionals.