Frequently Asked Questions

How often should I get my jewellery cleaned?

Polishing silver is done to remove tarnish and shine silver pieces and should only be done a few times in the lifetime of a piece. This is because every time silver is polished, metal is removed from the piece. 


Tiffany & Co provides professional polishing services to cleints for a fee. Polishing services are not done in store and take up to two weeks to complete. 


Clients can drop items off at a nearby Tiffany location or mail it in for polishing. If mailing in your silver to be polished, please follow the instructions listed below:


  1. Download our Repair Form.
  2. Print form and complete all information.
  3. Enclose form with item to be repaired.
  4. Send item and form, via an insured shipping method, to:



PO BOX 27926



Visit Tiffany’s Silver Cleaning & Care Guide for more information on how to properly care for your silver.