Frequently Asked Questions
If you need a piece of Tiffany & Co merchandise repaired or serviced we invite you to visit one of our stores or send your item via post.
Sending Your Repair Via Post
Please follow the instructions below:
1. Download our Repair Form
2. Print form and complete all information.
3. Enclose form with item to be repaired
4. Send item and form, via an insured shipping method, to:
PO Box 27926
Our experts will assess your piece and the work required, sending you a summary via email, including any applicable charges that require your approval. Following this, the work will typically be completed in 14 days before contacting you for any necessary payment and/or returning your serviced item to you.
Repairs Via Store
You can also take your Tiffany piece into one of our stores for assessment. Click here to view a list of our stores and locations.